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Right to cancellation - Information

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The Consumer has the right to cancel any contract agreed on in compliance with these General Conditions of sale, without incurring any penalty, within 14 (fourteen) days from (i) delivery of the Product or (ii) in the case of several Products delivered separately in a single order, from delivery of the last Product. To exercise this right to cancellation, the Consumer must notify this decision to Fernanda Sanjurjo, before the deadline referred to in Point 10.1 above, by sending an email to this effect to infot@fernandasanjurjo.com Following the action described in Point 10.2 above, the Consumer shall receive email confirmation of this right to cancellation and return the Products to Fernanda Sanjurjo, Vicolo della Torretta 55, 00186, Roma RM Italy In the event of cancellation by the Consumer, he or she will be refunded the payments made, including delivery charges (with the exception of any additional costs due to selection of a different kind of delivery from the least expensive standard delivery available), without undue delay and, in any case, no later than 14 (fourteen) days from cancellation of the order. These refunds shall be made using the same payment method used by the Consumer for the initial transaction, unless the Consumer requests a refund using a different means, in which case any additional costs deriving from this different payment method chosen shall be borne by the Consumer. The refund may be suspended until the goods are received or until proof is provided by the Consumer of despatch of the goods, should this occur first.

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